Devoted Creations (“Devoted Creations,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us and that we collect when you visit or use our websites, including devotedcreations.com, store.devotedcreations.com, and any other websites, online services, or applications that link to this Privacy Policy (collectively, the “Website”).

This Privacy Policy explains what personal information we may collect, how we use and disclose that information, the choices available to you, and the rights you may have under applicable privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

Please read this Privacy Policy carefully. By using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The information we collect depends upon how you interact with us, the products and services you use, and the choices you make.

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name;
  • Mailing and shipping address;
  • Billing address;
  • Email address;
  • Telephone number;
  • Account login information;
  • Information provided when you place an order;
  • Information provided when you contact customer service;
  • Information submitted through contact forms;
  • Information provided when you subscribe to newsletters or marketing communications;
  • Information provided when you participate in promotions, contests, surveys, or other activities;
  • Communications and correspondence you send to us; and
  • Other information you voluntarily provide.

We do not require you to provide personal information unless it is reasonably necessary to provide a requested product, service, feature, or other functionality.

B. Purchase and Transaction Information

If you purchase products from us, we may collect information necessary to process and fulfill your transaction, including billing, shipping, order, payment, and transaction-related information.

Payment card information may be collected and processed directly by third-party payment processors. We generally do not retain complete payment card numbers on our own systems.

C. Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

  • Internet Protocol (“IP”) address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Language preferences;
  • Approximate geographic location derived from an IP address;
  • Pages visited;
  • Links clicked;
  • Date and time of visits;
  • Referring website;
  • Website activity and navigation information;
  • Device identifiers; and
  • Other technical information made available by your browser or device.

Some of this information may constitute “personal information” or “personal data” under applicable law.

2. COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies, pixels, tags, scripts, web beacons, local storage, and similar technologies to operate and improve the Website.

These technologies may be used for purposes including:

  • Maintaining website functionality;
  • Remembering preferences;
  • Processing transactions;
  • Understanding how visitors use the Website;
  • Measuring website performance;
  • Detecting fraud and security threats;
  • Improving our products and services;
  • Providing relevant advertising and marketing; and
  • Measuring the effectiveness of advertising campaigns.

Some cookies and similar technologies may be placed or provided by third-party service providers acting on our behalf or by third parties that provide analytics, advertising, social-media, payment, or other services.

Your Choices Regarding Cookies

Depending upon the Website and the technologies in use, you may be able to control certain cookies and similar technologies through your browser settings or our cookie-management tools.

Where required by applicable law, we will provide appropriate mechanisms to obtain consent or allow you to opt out of certain categories of tracking technologies.

You should understand that disabling certain cookies may affect the functionality of portions of the Website.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for legitimate business and commercial purposes, including to:

  • Provide, operate, maintain, and improve the Website;
  • Process and fulfill orders;
  • Process payments;
  • Ship products;
  • Communicate with customers;
  • Respond to questions and requests;
  • Provide customer service;
  • Create and manage customer accounts;
  • Send transactional communications;
  • Send marketing communications where permitted;
  • Administer promotions and surveys;
  • Personalize your experience;
  • Analyze Website usage and performance;
  • Conduct internal research and analytics;
  • Detect, investigate, and prevent fraud and security incidents;
  • Protect our rights, property, and users;
  • Comply with legal and regulatory obligations;
  • Enforce our agreements and policies; and
  • Perform other purposes disclosed to you at or before the time your information is collected.

We will not use personal information for materially different purposes that are incompatible with the purposes disclosed to you without providing any notice or obtaining consent required by applicable law.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to categories of recipients that help us operate our business and provide products and services.

These may include:

  • Payment processors;
  • Shipping and fulfillment providers;
  • Website hosting providers;
  • E-commerce and technology providers;
  • Customer relationship management providers;
  • Email and communications providers;
  • Analytics providers;
  • Advertising and marketing providers;
  • Information technology and security providers;
  • Fraud prevention providers;
  • Professional advisers, including attorneys, accountants, auditors, and consultants;
  • Government authorities and law enforcement when required or permitted by law; and
  • Successors or other parties involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transactions.

These companies may receive personal information only to the extent that is reasonably necessary to perform services or otherwise conduct permitted business activities.

We do not authorize service providers to use personal information for purposes inconsistent with our instructions or applicable law.

5. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information for monetary consideration in the ordinary course of our business.

However, certain disclosures of information to advertising or analytics providers may constitute a “sale” or “sharing” under California law, even when no money is paid directly for the information.

Accordingly, where applicable, we provide California consumers with the ability to opt out of the sale or sharing of personal information.

You may exercise this right by using the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link provided on our website.

We will honor applicable opt-out preference signals, including the Global Privacy Control (“GPC”), as required by applicable California law.

6. CALIFORNIA CONSUMER PRIVACY RIGHTS

If you are a California resident and the CCPA applies to our processing of your personal information, you may have the following rights:

Right to Know

You may request information about:

  • The categories of personal information we collect;
  • The categories of sources from which personal information is collected;
  • The purposes for collecting, selling, or sharing personal information;
  • The categories of third parties to whom personal information is disclosed;
  • The categories of personal information disclosed for a business purpose; and
  • The specific pieces of personal information we maintain about you, subject to applicable exceptions.

Right to Delete

You may request deletion of personal information that we have collected from you, subject to exceptions permitted by law.

For example, we may retain information where necessary to complete a transaction, provide a requested product or service, detect security incidents, comply with legal obligations, or for other purposes permitted by law.

Right to Correct

You may request that inaccurate personal information we maintain about you be corrected.

Right to Opt Out of Sale or Sharing

You may request that we stop selling or sharing your personal information, as those terms are defined under California law.

Right to Limit Use of Sensitive Personal Information

Where applicable, you may request that we limit our use or disclosure of sensitive personal information to purposes permitted under California law.

Right to Non-Discrimination

We will not discriminate against you because you exercised rights provided to you by applicable privacy laws.

7. HOW TO EXERCISE CALIFORNIA PRIVACY RIGHTS

You may submit a privacy request by:

Email:  privacy@devotedcreations.com

Online: see privacy form on website

Mail: Devoted Creations, 436 Race Track Rd. N., Oldsmar, Fl.  34677

We may request information necessary to verify your identity before completing certain requests. The information requested for verification will depend upon the nature and sensitivity of the request.

We will use reasonable measures to verify that the person making a request is the consumer to whom the request relates or is an authorized representative of that consumer.

You may also designate an authorized agent to submit a request on your behalf where permitted by law. We may require appropriate documentation establishing the agent’s authority.

We will respond to verifiable consumer requests within the time periods required by applicable law.

8. NOTICE AT COLLECTION

At or before the time we collect personal information, we may provide additional information concerning the categories of personal information collected and the purposes for which that information will be used.

This information may be provided directly on the applicable webpage, registration form, order page, contact form, or other location where personal information is collected.

Our Notice at Collection is intended to supplement, rather than replace, this Privacy Policy.

California requires a Notice at Collection to be provided at or before personal information is collected.

9. CHILDREN’S PRIVACY

The Website is not directed to children under the age of 13.  We do not knowingly collect personal information from children under 13.  If you believe that a child under 13 has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete the information.  Where applicable law establishes additional protections for minors, we will comply with those requirements.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to accomplish the purposes described in this Privacy Policy, including to:

  • Provide products and services;
  • Complete transactions;
  • Maintain business and transaction records;
  • Comply with legal, tax, accounting, and regulatory requirements;
  • Resolve disputes;
  • Enforce agreements;
  • Prevent fraud and abuse; and
  • Protect our legal rights.

Retention periods may vary depending upon the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary for these purposes, we will delete, destroy, de-identify, or otherwise dispose of it in accordance with our applicable policies and legal obligations.

11. DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of personal information transmitted to or stored by us.

12. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to websites, applications, social-media platforms, or services operated by third parties.

We are not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

13. SOCIAL MEDIA

We may maintain accounts or pages on third-party social-media platforms.

If you interact with us through a social-media platform, the platform may collect information about you in accordance with its own privacy policy and terms.

We do not control the privacy practices of those platforms.

14. EMAIL COMMUNICATIONS

If you provide your email address, we may use it to send transactional communications concerning your orders, account, customer-service matters, or other requested services.

Where permitted by law, we may also send promotional or marketing communications.

You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in those communications.

Please note that opting out of marketing communications will not prevent us from sending non-promotional communications that are necessary to provide products or services or to administer your account or transactions.

15. DO NOT TRACK

Some web browsers provide a “Do Not Track” setting.

Because there is currently no universally accepted standard governing how websites should respond to Do Not Track signals, our Website may not respond to all browser-based Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

16. CALIFORNIA PRIVACY REQUESTS AND GLOBAL PRIVACY CONTROL

California consumers may use a legally recognized opt-out preference signal, including the Global Privacy Control, to communicate their privacy preferences.

Where required by applicable law, we will process such signals in accordance with applicable requirements.

You may also use the “Your Privacy Choices” link on our Website to manage applicable privacy preferences.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

If we make material changes, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

18. CONTACT US

If you have questions concerning this Privacy Policy or our privacy practices, or if you wish to exercise applicable privacy rights, please contact us at:

Devoted Creations – Privacy Department

Email: privacy@devotedcreations.com

Mailing Address: 436 Race Track Rd. N., Oldsmar, Fl.  34677

Telephone: (800) 488-5524

19. ADDITIONAL CALIFORNIA DISCLOSURES

For California consumers, the categories of personal information we may collect may include identifiers, commercial information, internet or other electronic network activity information, geolocation information, inferences, and other categories of personal information described by applicable California law, depending upon how you interact with us.

The specific categories collected, purposes of collection, and categories of recipients may vary depending upon the Website, products or services used, and the nature of the consumer’s interaction with us.

Nothing in this Privacy Policy limits any rights available to you under applicable federal, state, or local law.

Last Updated: July 31, 2026